Statement of Work — Website Build for Northwind Outdoor Co.

Engagement: Northwind e-commerce website build Client: Northwind Outdoor Co. Ltd Provider: Latchford Digital Ltd SOW date: 9 April 2026 Effective from: 13 April 2026 Governing agreement: Master Services Agreement dated 2 February 2026

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1. Parties

This Statement of Work is entered into between Northwind Outdoor Co. Ltd (the "Client") and Latchford Digital Ltd (the "Provider"). It is governed by the Master Services Agreement dated 2 February 2026, and where this SOW conflicts with that agreement, the Master Services Agreement prevails.

2. Background and objectives

Northwind sells camping and hiking gear and currently takes orders only by phone and in store. The goal of this engagement is to launch a self-service e-commerce website so customers can browse and buy online, reducing missed sales outside opening hours.

3. Scope of work

In scope

• Design and build of a responsive e-commerce website with a catalogue of up to 200 products.
• Integration with the Client's existing Stripe account for card payments.
• A content-managed blog so the Client's team can publish articles without developer help.
• Migration of existing product data from the Client's spreadsheet into the new store.

Out of scope

• Product photography and copywriting (supplied by the Client).
• Ongoing hosting, maintenance, and SEO services (available under a separate SOW).
• Integration with any warehouse or stock-management system.

4. Deliverables

#	Deliverable	Description	Format	Owner
1	Design mockups	Home, category, product, and checkout page designs	Figma file	Provider
2	E-commerce website	Built, responsive store with up to 200 products	Live site + repo	Provider
3	Payment integration	Working Stripe checkout in test and live mode	Live site	Provider
4	Admin training	90-minute session plus a written quick-start guide	Recording + PDF	Provider

5. Timeline and milestones

Milestone	Description	Target date
M1	Kickoff, content gathering, sitemap agreed	17 April 2026
M2	Design mockups delivered and approved	1 May 2026
M3	Site built, product data migrated, payments tested	22 May 2026
M4	Training delivered and site launched	29 May 2026

6. Acceptance criteria

• The website is accepted when all four deliverables in Section 4 are complete and the store can successfully process a test order end to end in live mode.
• The Client has 5 business days from each delivery to accept it or to return written, specific revision notes. If no response is received within that window, the deliverable is deemed accepted.
• Up to two rounds of revisions are included per design deliverable; further rounds are handled under Section 9.

7. Fees and payment schedule

Pricing model: Fixed price

Item	Basis	Amount
Design and build	Fixed	$11,000
Payment integration	Fixed	$1,800
Data migration and training	Fixed	$1,200
Total		$14,000

Payment schedule

• 30% ($4,200) on signature of this SOW.
• 40% ($5,600) on acceptance of M2 (design mockups).
• 30% ($4,200) on final acceptance at M4.

Invoices are due within 14 days of issue. Prices exclude applicable taxes.

8. Assumptions and dependencies

• The Client will provide final product photos and copy by 22 April 2026.
• The Client's Stripe account is active and the Provider is granted access by 17 April 2026.
• Product data is supplied in the agreed spreadsheet template before M3 begins.

9. Change control

• Either party may request a change in writing.
• Latchford Digital will assess the impact on scope, timeline, and price and issue a written change request within 3 business days.
• No changed work begins until both parties approve the change request in writing.
• Approved changes are appended to this SOW and may adjust the fees and dates above.

10. Sign-off

By signing below, both parties agree to the scope, deliverables, schedule, and fees set out above.

For the Client: ______________________ Name / title: Priya Anand, Director Date: ____________

For the Provider: ______________________ Name / title: Tom Reilly, Director Date: ____________