IT Documents
Wireframe Specification
A low-fidelity visual guide showing the structure, layout, and functionality of a web page or app.
Cookie Policy
A document explaining how cookies and tracking technologies are used on a website or application.
Privacy Policy
A legal document disclosing how an organization collects, uses, stores, and protects user data.
Service Level Agreement (SLA)
A formal contract defining expected service quality, response times, and performance metrics between provider and client.
Technical Test Plan
What you'll test and how — scope, cases, environments, and acceptance criteria.
Technical System Architecture
A high-level map of components, services, and data flows in your system.
Technical Integration Spec
A specification for how two systems connect — endpoints, data, auth, and error handling.
Technical Security Plan
The controls, policies, and responses that protect your systems and data.
Technical Data Model
A definition of your data entities and relationships — the schema your system is built on.
Technical Deployment Plan
A step-by-step plan to ship software safely to production, including rollback.
Technical Disaster Recovery Plan
A plan to restore systems and data after an outage, with recovery-time and recovery-point targets.
Security Protocol
The defined steps and rules for handling security in a specific area.
Implementation Guide
Step-by-step instructions to roll out a system, process, or change.
Support Playbook
The guide your support team follows — processes, responses, and escalation.