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Refrigerant Handling Log

Record refrigerant recovery, transfer, and disposal for ARCtick compliance.

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About this Document

What Is a Refrigerant Handling Log?

A Refrigerant Handling Log is a formal record used to track the movement, storage, and usage of refrigerant gases within a business. In Australia, this document is not just an internal administrative tool. It is a legal requirement for any business that handles ozone-depleting substances or synthetic greenhouse gases.

Under Commonwealth law, a person who handles refrigerant must maintain specific records. This log tracks every time gas enters or leaves a cylinder. It records recovery, transfer, and disposal activities. The log serves as proof that a technician has not vented gas into the atmosphere.

This document is essential for technicians, business owners, and facility managers. It bridges the gap between daily operational tasks and regulatory compliance. Whether you run a small air conditioning repair business or manage a large commercial site, this log protects you during an audit.

When to Use This Document

You must use a Refrigerant Handling Log whenever your business handles refrigerant gases. This applies to a wide range of activities. You use it when installing new systems, servicing existing units, or decommissioning old equipment.

Specifically, you need to make an entry in the log when you acquire or possess refrigerant in bulk. This is a requirement for holders of a Refrigerant Trading Authorisation (RTA). You must also use the log when you recover gas from a system during a repair. If you transfer that gas into a recovery cylinder, the transfer needs recording. If you then send that cylinder to a reclaimer, that movement is logged.

If you are a technician, you use this log every time you finish a job involving gas handling. If you are a business owner, you use this log to reconcile your stock. It is used daily during operations and presented during annual audits.

The law requires you to keep these records for at least five years. You must make them available for inspection by authorised officers from the Department of Climate Change, Energy, the Environment and Water.

Key Sections and Required Elements

A compliant Refrigerant Handling Log must contain specific information to satisfy the Ozone Protection and Synthetic Greenhouse Gas Management Regulations 1995 (Cth). Missing details can lead to penalties.

Section 1: Business and License Details

The log must identify the legal entity responsible for the gas. This section should include the full business name, Australian Business Number (ABN), and the ARCtick Licence Number. If the business holds a Refrigerant Trading Authorisation (RTA), that number must be visible. This establishes who is accountable for the records.

Section 2: Cylinder Manifest

This section tracks the physical cylinders you hold. For each cylinder, you must record the Cylinder ID or serial number. You need to list the water capacity of the cylinder and the gas type it contains. You must also record the current net weight of the gas. This is crucial for tracking bulk storage movements.

Section 3: Transaction Log

This is the core of the document. Every transaction needs an entry. You must record the date of the transaction. You need to list the name and address of the person who supplied the refrigerant or received it. The record must show the quantity of refrigerant in kilograms. You must specify the type of refrigerant, such as R410A or R32. Finally, you must state the purpose of the transaction. This could be maintenance, installation, or decommissioning.

Section 4: Technician Declaration

The regulations require records to identify the individual who handled the substance. This section captures the name of the licensed technician and their licence number. A signature or digital confirmation is required to verify the entry is accurate.

How to Write a Refrigerant Handling Log (Step by Step)

Writing an accurate log takes discipline. Follow these steps to ensure your records stand up to scrutiny.

Step 1: Setup Your Header

Before you make any entries, ensure the header information is correct. Write your business name and ABN clearly. Enter your ARCtick licence numbers. If you are using a template, ensure it includes a disclaimer. This disclaimer should state the log is for regulatory compliance under the Ozone Protection Act 1989. It should confirm the company holds valid licences.

Step 2: Record Cylinder Details

When you receive a new cylinder or check your stock, record the details in the manifest. Write down the serial number stamped on the cylinder neck. Note the tare weight if it is not pre-printed. Weigh the cylinder on a certified scale. Subtract the tare weight to find the net weight of the gas. Enter this figure in the log.

Step 3: Record the Job Details

When you start a job, note the date and the customer's details. If you are recovering gas, zero your recovery machine scale. Record the weight of the recovery cylinder before you start. Once you finish the recovery, weigh the cylinder again.

Step 4: Calculate the Quantity

Do not guess the weight. Calculate the difference between the start and end weights. This is the exact quantity of refrigerant recovered. Enter this amount in kilograms. For example, if the cylinder weighed 10kg before and 25kg after, you recovered 15kg.

Step 5: Log the Transfer

If you transfer that gas from the recovery cylinder to a bulk storage tank, record this as a separate transaction. The gas has moved containers. Record the source cylinder and the destination tank. This creates a clear chain of custody.

Step 6: Sign Off

The technician who performed the work must sign the log. If you use a digital system, use your unique login or digital signature. This confirms you certify the data is true and correct.

Step 7: Reconcile Daily

Best practice is to check your logs at the end of every day. Compare the physical cylinder weights against the log entries. If the numbers do not match, investigate immediately. This helps identify leaks or recording errors.

Common Mistakes to Avoid

Many businesses fail audits because of simple errors in their logging. Avoiding these mistakes will save you time and stress.

Estimating Quantities

A common error is using "estimated" weights. Some technicians look at the system nameplate and log that amount without weighing the cylinder. Auditors will flag this immediately. They know that a 5kg charge rarely recovers exactly 5kg due to system losses or oil hold-up. You must use actual scale weights.

Forgetting Internal Transfers

It is easy to remember to log gas coming from a customer's unit. However, many forget to log the gas moving from the recovery cylinder to the bulk tank. The law requires tracking the movement every time it changes container. If you skip this, your records will show a missing gas discrepancy.

Ignoring GWP Calculations

The law requires you to record kilograms. However, best practice involves calculating the Carbon Dioxide Equivalent (CO2-e). This calculation uses the Global Warming Potential (GWP) factor of the refrigerant. Failing to track this exposes your business to unforeseen carbon reporting liabilities. It also helps you understand the environmental impact of your activities.

Poor Handwriting

If you use paper logs, illegible handwriting is a major issue. If an auditor cannot read the entry, they may consider it a non-compliance. Digital logs are becoming popular for this reason. They automate calculations and ensure data is readable.

Legal Considerations (AU)

Handling refrigerant in Australia is heavily regulated. You must understand your obligations under Commonwealth, State, and Territory laws.

Commonwealth Regulations

The primary legislation is the Ozone Protection and Synthetic Greenhouse Gas Management Regulations 1995 (Cth). Part 3, Division 3 of these regulations mandates record-keeping. You must keep records for five years. The regulations are enforced by the Australian Refrigeration Council (ARC). The ARC conducts random audits to ensure compliance. If you cannot produce your log during an audit, you risk losing your licence.

Refrigerant Trading Authorisation (RTA)

Businesses that acquire, possess, or dispose of refrigerant bulk must hold an RTA. The log is the primary evidence of compliance for the annual audit required to maintain this authorisation. You cannot hold an RTA without demonstrating that you can track your gas.

Work Health and Safety (WHS)

Refrigerants are classified as hazardous chemicals. Under the Work Health and Safety Act 2011 (and state equivalents like the NSW WHS Regulation 2017), you have a duty of care. You must maintain a register of hazardous chemicals. You must ensure Safety Data Sheets (SDS) are accessible. The Refrigerant Handling Log supports your "Manifest" requirements if you store quantities above the threshold. This is particularly relevant for Ammonia or large volumes of hydrocarbons.

Australian Standards

Compliance with AS/NZS 5149 implies strict adherence to refrigerant recovery procedures. This standard covers the safety of refrigerating systems. Your log acts as the verification mechanism that "best practice" recovery occurred. It proves you prevented discharge to the atmosphere during servicing.

Disclaimer and Liability

Documents should include a specific disclaimer. This protects the business if the document is used by unlicensed personnel. The disclaimer should state that the log is for regulatory compliance purposes under the Ozone Protection Act 1989. It should confirm that the company holds valid ARCtick licenses.

Frequently Asked Questions

Who is responsible for the log? In a business with employees, the "business owner" who holds the RTA is legally responsible for the bulk gas log. The technician who holds the licence is responsible for the cylinder or ticket log. Best practice is to consolidate these into one document to avoid discrepancies.

Can I keep the log digitally? Yes. The regulations do not specify the format, only that the records must be accurate and accessible. Many Australian businesses are moving to digital apps like ServiceTitan. These apps automate calculations and prevent illegible data.

Do I need to log refrigerant if I am just topping up a system? Yes. Any time refrigerant leaves a cylinder and enters a system, it is a transaction. You must record the quantity used, the date, and the customer details.

How long do I need to keep the logs? You must keep the records for at least five years. This applies even if you close your business or sell your assets.

What happens if I lose my log? If you lose your log, you may fail an audit. You should contact the ARC immediately for advice. It is wise to keep digital backups of paper records to prevent loss from fire or theft.

Do I need to log the disposal of old equipment? When you decommission equipment, you must log the recovery of the gas. You should also cross-reference this with a Disposal Certificate provided by the refrigerant reclamation company. This creates a complete audit trail for the destroyed gas.

Required Sections

Technician and Licence Details

Identifies the licensed technician and their ARCtick authorisation.

Required

Job and Equipment Details

The site, system, and equipment where refrigerant work was performed.

Required

Refrigerant Details

The type and quantity of refrigerant handled.

Required

Recovery and Transfer Records

What was done with the refrigerant during the service or decommissioning.

Required

Compliance and Signature

Technician's confirmation that handling meets ARCtick requirements.

Required

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Last reviewed: July 27, 2026