Workmanship Warranty Document Example

WORKMANSHIP WARRANTY DOCUMENT

Business Details Business Name: Elite Tiling Services Pty Ltd ABN: 12 345 678 901 ACN: 123 456 789 Address: 25 Builder Street, Brunswick, VIC 3056 Phone: 0412 345 678 Email: admin@elitetiling.com.au Licence Number: DB-L 123456

Client Details Client Name: Sarah Jenkins Address where work was performed: 42 Ocean Drive, St Kilda, VIC 3182 Phone: 0422 987 654 Email: sarah.jenkins@email.com

Project Details Date of Work Completion: 15 October 2023 Description of Services: Supply and installation of 60x60cm porcelain floor tiles in the main bathroom and ensuite including waterproofing and grouting. Purchase Order Number / Quote Reference: QT-5542

Warranty Terms

1. Guarantee: Elite Tiling Services Pty Ltd guarantees that all tiling and waterproofing workmanship provided for the services listed above is performed with due care and skill in accordance with AS 3958.1 and AS 3740 standards.

2. Warranty Period: This warranty is valid for 24 months from the Date of Work Completion stated above. Please note that this voluntary warranty is in addition to your rights under the Australian Consumer Law and the Building Act 1993 (VIC).

3. What is Covered: This warranty covers defects in tiling and waterproofing workmanship that arise under normal use. It covers the labour required to rectify the defect and the replacement of adhesive or grout supplied by us. It does not cover the cost of the tiles if the defect was caused by the tiles themselves unless we supplied them.

4. What is Not Covered:

• Cracking in tiles due to structural movement of the building slab.
• Damage caused by excessive water exposure or lack of ventilation.
• Damage caused by dropping heavy objects on the tiles.
• Use of harsh chemical cleaners that degrade the grout.
• Repairs made by another tiler without our consent.

5. Client Obligations:

• The client must inspect the work upon completion and report any obvious defects immediately.
• The client must notify Elite Tiling Services Pty Ltd in writing of any alleged defect within 7 days of discovering the issue.
• The client must provide reasonable access to the property to carry out the repair work.

6. How to Make a Claim: To make a claim please contact us: Email: admin@elitetiling.com.au Phone: 0412 345 678 Address: 25 Builder Street, Brunswick, VIC 3056

Please include your name address date of completion and a description of the defect with photos if possible.

7. Limitation of Liability: To the fullest extent permitted by law our liability is limited to the cost of rectifying the defective tiling or waterproofing. We are not liable for any consequential loss or damage.

Acknowledgement By signing below the client acknowledges they have received and understood this Workmanship Warranty Document.

Contractor Signature: John Smith Date: 15/10/2023

Client Signature: Sarah Jenkins Date: 15/10/2023

Please keep this document for your records.