All IT Documents

A low-fidelity visual guide showing the structure, layout, and functionality of a web page or app.

A document explaining how cookies and tracking technologies are used on a website or application.

A legal document disclosing how an organization collects, uses, stores, and protects user data.

A formal contract defining expected service quality, response times, and performance metrics between provider and client.

What you'll test and how — scope, cases, environments, and acceptance criteria.

A high-level map of components, services, and data flows in your system.

A specification for how two systems connect — endpoints, data, auth, and error handling.

The controls, policies, and responses that protect your systems and data.

A definition of your data entities and relationships — the schema your system is built on.

A step-by-step plan to ship software safely to production, including rollback.

A plan to restore systems and data after an outage, with recovery-time and recovery-point targets.

The defined steps and rules for handling security in a specific area.

Step-by-step instructions to roll out a system, process, or change.

The guide your support team follows — processes, responses, and escalation.