[Survey/Questionnaire Title]

Introduction

Welcome to the [Company Name] Feedback Survey.

We value your opinion and would like to ask for [Number] minutes of your time to complete this survey. Your responses will help us improve our [Services/Products/Events].

All responses will be kept confidential and used solely for internal analysis.

Estimated time to complete: [X] minutes Deadline for completion: [Date]

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Part 1: Screening Questions

1. Do you currently use [Product/Service Category]?

• Yes
• No (Survey ends)

2. How frequently do you interact with [Company Name]?

• Daily
• Weekly
• Monthly
• Rarely

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Part 2: Core Experience

3. On a scale of 1 to 5, how would you rate your overall satisfaction with [Specific Experience]?

• 1 - Very Dissatisfied
• 2 - Dissatisfied
• 3 - Neutral
• 4 - Satisfied
• 5 - Very Satisfied

4. Which of the following features did you find most useful? (Select up to 3)

• Feature A
• Feature B
• Feature C
• Feature D
• Other: _______

5. How easy was it to navigate our [Website/Platform/Process]?

• Very Easy
• Easy
• Neutral
• Difficult
• Very Difficult

6. How likely are you to recommend [Company Name] to a friend or colleague?

• 0 - Not at all likely
• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10 - Extremely likely

7. Please describe the primary reason for your score above:

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Part 3: Open Feedback

8. What is one thing we could do to improve your experience?

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9. Do you have any other comments or suggestions for [Company Name]?

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Part 4: Demographics

10. Which category best describes your role/industry?

• Industry A
• Industry B
• Industry C
• Student
• Other

11. How long have you been a customer of [Company Name]?

• Less than 6 months
• 6 months to 1 year
• 1-3 years
• 3+ years

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Thank You

Thank you for taking the time to complete this questionnaire. Your feedback is invaluable to us.

If you have questions regarding this survey, please contact: [Contact Person Name] [Email Address] [Phone Number]