WARRANTY CERTIFICATE

Business Details: Business Name: [YOUR BUSINESS NAME] ABN/ACN: [YOUR ABN OR ACN] Address: [YOUR BUSINESS ADDRESS] Phone: [YOUR PHONE NUMBER] Email: [YOUR EMAIL ADDRESS]

Customer Details: Customer Name: [CUSTOMER NAME] Address of Works/Installation: [CUSTOMER ADDRESS] Phone: [CUSTOMER PHONE] Email: [CUSTOMER EMAIL]

Product or Service Details: Description of Goods/Services: [DESCRIPTION OF WORK OR PRODUCT] Date of Purchase/Installation: [DATE] Invoice Number: [INVOICE NUMBER]

Warranty Terms: We, [YOUR BUSINESS NAME], warrant that the goods/services listed above will be free from defects in materials and workmanship under normal use for the period specified below.

Warranty Period: This warranty is valid for [NUMBER] months/years from the date of [PURCHASE/INSTALLATION].

What is Covered: This warranty covers the repair or replacement of defective parts and labour required to fix the defect. [LIST ANY SPECIFIC ITEMS COVERED]

What is Not Covered: This warranty does not cover damage caused by misuse, abuse, neglect, unauthorized modifications, accidental damage, or normal wear and tear. It does not cover consumable items unless specified. [LIST EXCLUSIONS SPECIFIC TO TRADE]

How to Make a Claim: To make a claim under this warranty, you must:

1. Contact us at [PHONE] or [EMAIL] within the warranty period.
2. Provide proof of purchase (invoice/receipt).
3. Provide access to the site or product for inspection.
4. Describe the defect in detail.

Consumer Guarantees: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Acknowledgement: This certificate is issued on: [DATE OF ISSUE]

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[Authorized Representative Name] [Position] [Signature]